Address: Providencia 2594 Of. 512-513. Providence, Santiago.

email: contacto@torrescia.cl

phone: +56(2)23351056

PolicyPrivacy

Protection and processing of personal data

Last update: December 2025In accordance with Law No. 19,628

Introduction

InTorres & Cía, we are committed to protecting the privacy and security of data personal data of our clients, users and website visitors. This Privacy Policy describes how we collect, use, store and protect your personal information in accordance with theLaw No. 19,628 on Protection of Private Lifeand other regulations applicable in Chile.

By using our services or providing your personal data, you accept the practices described in this policy. We recommend that you read it carefully.

Our Commitment

Torres & Cía guarantees the confidentiality, integrity and availability of your personal data, implementing appropriate technical and organizational measures to protect your information against unauthorized access, loss, alteration or disclosure.

Data We Collect

Personal Identification Data

We collect the following types of personal information:

  • Contact information:Full name, email address, phone number, physical address
  • Identification information:RUT/DNI, date of birth, nationality
  • Professional information:Company, position, commercial activity
  • Tax information:Tax data necessary for the provision of accounting and legal services

Navigation Data

  • IP address
  • Browser and device type
  • Pages visited on our website
  • Access date and time
  • Duration of visit

Sensitive Data

Within the framework of our legal services (family law, immigration law), we may process data sensitive with your express consent and whenever it is strictly necessary for the provision of the contracted service.

Use of Information

We use your personal data for the following purposes:

Service Provision

  • Provide auditing, consulting, legal and accounting advice services
  • Manage and administer your contractual relationship with our firm
  • Comply with legal and regulatory obligations
  • Process payments and issue invoices

Communications

  • Respond to your queries and requests
  • Send newsletters (with your prior consent)
  • Notify changes to our services or policies
  • Provide updates on relevant legal and tax topics

Service Improvement

  • Analyze the use of our website to improve user experience
  • Conduct market studies and satisfaction surveys
  • Develop new services adapted to the needs of our clients

Sharing Personal Data

Torres & Cía does not sell, rent or share your personal data with third parties for marketing purposes. However, we may share your information in the following circumstances:

With Competent Authorities

When required by law, court order or competent administrative authority (SII, Courts of Justice, CMF, National Migration Service, etc.).

With Service Providers

We share data with service providers who help us operate our business, always under confidentiality agreements:

  • Cloud hosting and storage services
  • Email marketing platforms
  • Payment processors
  • Web analytics services

With Other Professionals

In the exercise of our professional services, we may share information with other lawyers, accountants, auditors or consultants, always respecting professional secrecy and confidentiality.

Important

All third parties with whom we share information are contractually obligated to protect your personal data in accordance with this policy and applicable legislation.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized or illegal access
  • Accidental loss, destruction or damage
  • Unauthorized alteration, disclosure or access

Security Measures Implemented

  • SSL/TLS encryption:All data transmissions are encrypted
  • Restricted access:Only authorized personnel have access to personal data
  • Strong passwords:Robust password policies
  • Regular backups:Regular data backups
  • Continuous monitoring:System monitoring to detect threats
  • Training:Trained data protection personnel

Professional Confidentiality

As a firm of lawyers and auditors, we are subject to the professional secrecy established in the Organic Code of Courts and other special laws, which provides an additional layer protection of your information.

Your Rights

In accordance with Law No. 19,628, you have the following rights over your personal data:

Right of Access

You may request information about what personal data we hold about you and how we use it.

Right of Rectification

You may request the correction of inaccurate or incomplete personal data.

Cancellation Right

You can request the deletion of your personal data when it is no longer necessary for the purposes for which they were collected, unless there is a legal obligation to retain them.

Right to Oppose

You can object to the processing of your personal data for direct marketing purposes.

Right to Revoke Consent

You can withdraw your consent at any time where the processing is based on your consent.

Exercise of Rights

To exercise any of these rights, you can contact us through the indicated means in the Contact section. We will respond to you within a maximum period of 15 business days.

Use of Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyze site usage.

Types of Cookies We Use

  • Essential cookies:Necessary for the basic operation of the site
  • Analysis cookies:They help us understand how users interact with the site (Google Analytics)
  • Functionality cookies:They allow you to remember your preferences

Cookie Management

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can configure most browsers not to be placed. However, If you do this, you may have to manually adjust some preferences each time you visit our site.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any Changes will be posted on this page with a revised "last updated" date.

Material changes will be notified through a prominent notice on our website or by email. We recommend that you periodically review this policy to be informed. about how we protect your information.

Contact

If you have questions, concerns or wish to exercise your rights regarding your personal data, you can Contact us through the following means:

Contact Data - Data Protection

Company NameTorres & Cía - Auditors, Lawyers & Consultants
AddressProvidence 2594 Of. 512-513. Providencia, Santiago, Chile

Response Time

We are committed to answering all queries related to data protection in a timely manner. maximum period of15 business daysfrom receipt of your request.