Address: Providencia 2594 Of. 512-513. Providence, Santiago.

email: contacto@torrescia.cl

phone: +56(2)23351056

Terms andConditions

Conditions of use of the website and contracting of services

Last update: December 2025Chilean Legislation

Acceptance of Terms

Welcome to the website ofTorres & Cía. By accessing and using this website, or by engaging our professional services, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for the compliance with all applicable local laws.

If you do not agree with any of these terms, we prohibit you from using or accessing this site and our services. We recommend that you read these terms carefully before using our services.

Important

These Terms and Conditions constitute a legal agreement between you and Torres & Cía. By using our services or website, you acknowledge that you have read, understood and agreed to be bound by these terms.

Professional Services

Scope of Services

Torres & Cía offers professional auditing, consulting, legal and accounting advice, including but not limited to:

  • Financial, tax and compliance audit
  • Accounting advice and accounting administration (Back Office)
  • National and international tax consulting
  • Corporate governance and company formation
  • Legal services in commercial, family and immigration law
  • Representation and agency in Chile for foreign companies

Nature of the Advice

All our services are provided based on the information and documentation provided by the client. The quality and accuracy of our work depends directly on the truthfulness, completeness and timeliness of the information provided.

Professional Relationship

The provision of professional services by Torres & Cía does not constitute a relationship labor, partnership or representation, unless expressly established otherwise in a specific contract.

Use of the Website

Permitted Use

This website and its contents are provided for informational purposes only. You can:

  • Browse and view site content
  • Download material for personal, non-commercial use
  • Contact us through the available forms
  • Subscribe to our newsletters

Prohibited Use

It is prohibited to use this website to:

  • Illegal or fraudulent activities
  • Distribution of viruses, malware or any malicious code
  • Trying to access restricted areas of the site
  • Reproduce, duplicate or copy content for commercial purposes without authorization
  • Collect information from other users without their consent
  • Interfere with the normal operation of the site

Consequences of Misuse

Misuse of this website may result in suspension or termination of your access and, in serious cases, legal action under Chilean law.

Contracting of Services

Hiring Process

The contracting of professional services with Torres & Cía follows the following process:

  1. Initial Consultation:Contact by any available means (email, telephone, web form)
  2. Assessment:Preliminary analysis of customer needs
  3. Proposal:Presentation of proposal for services and fees
  4. Contract:Signing of contract for the provision of professional services
  5. Start:Beginning of service provision

Order Letter

For audit and consulting services, a Letter of Engagement will be signed that will establish:

  • Specific scope of work
  • Responsibilities of both parties
  • Fees and payment method
  • Delivery times
  • Limitations of liability

Judicial Mandate

For legal services that require judicial representation, a Power of Attorney or Mandate will be signed. Judicial in accordance with the Code of Civil Procedure and Organic Code of Courts.

Fees and Payment Method

Fee Structure

Our professional fees are determined considering:

  • Complexity and size of the work
  • Estimated dedication time
  • Experience and specialization required
  • Urgency of the order
  • Market values ​​for similar services

Collection Modalities

  • Fixed fees:Fixed price for the full service
  • Hourly fees:Hourly rate according to assigned professional
  • Monthly equals:Fixed monthly fee for recurring services
  • Success fee:Fees conditional on the result (when permitted by law)

Payment Methods

We accept the following payment methods:

  • Bank transfer
  • Bank deposit
  • Check
  • Electronic payment platforms (Flow, WebPay)

Expenses and Refunds

The expenses incurred in the provision of the service (notaries, certificates, transfers, etc.) will be the responsibility of the client and will be invoiced separately, prior authorization when correspond.

Billing

All invoices will be issued in accordance with current tax regulations. The fees are subject to withholding of 11.5% for second-rate income tax category when applicable.

Responsibilities

Responsibility of Torres & Cía

Torres & Cía is committed to:

  • Provide services with professional due diligence
  • Comply with the ethical standards of the auditing and legal professions
  • Maintain the confidentiality of client information
  • Promptly report any impediment or conflict of interest
  • Comply with agreed deadlines, except in cases of force majeure

Customer Responsibility

The client undertakes to:

  • Provide true, complete and timely information
  • Actively collaborate in the provision of the service
  • Timely pay the agreed fees
  • Communicate any relevant changes that affect the assignment
  • Respect the recommendations and professional advice given

Limitation of Professional Liability

The liability of Torres & Cía is limited to:

  • The scope specifically defined in the contract or letter of engagement
  • Direct damages caused by proven negligence or fraud
  • The amount equivalent to the fees charged for the specific service

Disclaimer

Torres & Cía will not be responsible for losses or damages derived from: (a) information incomplete or inaccurate information provided by the client, (b) failure to comply with the recommendations professionals delivered, (c) legislative or interpretative changes subsequent to the provision of the service, or (d) acts of God or force majeure.

Intellectual Property

Property Rights

All content of the Torres & Cía website, including texts, graphics, logos, images, videos, software and data compilations, is the property of Torres & Cía or its licensors and is protected by Chilean and international intellectual property laws.

Use of Content

Reproduction, distribution, modification, transmission or use of the content is prohibited of the website without the express written authorization of Torres & Cía, except for use personal and non-commercial.

Registered Trademarks

"Torres & Cía" and all related logos are registered trademarks or in the process of registration. Unauthorized use of these marks is strictly prohibited.

Client Jobs

Reports, analyzes and documents specifically prepared for a client are proprietary of the client once the corresponding fees have been paid. However, Torres & Cía retains the right to use acquired methodologies, knowledge and experience.

Confidentiality and Professional Secrecy

Confidentiality Commitment

Torres & Cía undertakes to maintain the strictest confidentiality with respect to all information provided by the client or known in the exercise of professional services.

Professional Secret

As a firm of lawyers and auditors, we are subject to the professional secrecy established in:

  • Organic Code of Courts (Art. 360 No. 2)
  • Code of Professional Ethics of the Bar Association
  • International Auditing Standards
  • Code of Ethics for Auditor Accountants

Exceptions to the Duty of Confidentiality

Confidentiality may be lifted only when:

  • There is express authorization from the client
  • Is required by court order or competent authority
  • It is necessary to defend the interests of Torres & Cía in litigation
  • Required by applicable law or professional regulations

Data Protection

The processing of personal data is governed by our Privacy Policy, available on this website, in compliance with Law No. 19,628 on the Protection of Privacy.

Limitations and Exclusions

General Information

The content of this website is provided for general information purposes only. It should not be considered specific legal, accounting or tax advice. To obtain advice applicable to your particular situation, you should hire our professional services.

Site Availability

Torres & Cía does not guarantee that the website will be available uninterrupted or free of errors. We reserve the right to suspend, modify or discontinue any aspect of the website at any time without prior notice.

Links to Third Parties

This website may contain links to third party websites. Torres & Cía has no control about the content of these sites and assumes no responsibility for the content, policies privacy or practices of third-party websites.

Force Majeure

Torres & Cía will not be responsible for non-compliance with its obligations when this is result of force majeure or acts of God, including but not limited to: disasters natural disasters, war, terrorism, civil unrest, strikes, failures in communication systems or energy, or acts of authority.

Applicable Law and Jurisdiction

Applicable Legislation

These Terms and Conditions are governed by the laws of the Republic of Chile. Any dispute arising out of or in connection with these terms or the provision of services professionals will be resolved in accordance with Chilean legislation.

Jurisdiction

For all legal effects derived from these Terms and Conditions, the parties agree subject to the jurisdiction of the Ordinary Courts of Justice of Santiago, Chile, expressly waiving any other jurisdiction or jurisdiction that may apply to them.

Alternative Conflict Resolution

Without prejudice to the foregoing, the parties undertake to try to resolve any dispute. in a friendly manner through direct negotiation. If an agreement is not reached, they may undergo mediation before initiating legal action.

Language

These Terms and Conditions are written in Spanish. If there are translations to other languages, the Spanish version will prevail in case of discrepancies.

Contact

If you have questions about these Terms and Conditions or would like more information about our services, you can contact us through:

Contact Information

Company NameTorres & Cía - Auditors, Lawyers & Consultants
AddressProvidence 2594 Of. 512-513. Providencia, Santiago, Chile
Office HoursMonday to Friday: 9:00 AM - 6:00 PM

Last Update

These Terms and Conditions were last updated in December 2025. We reserve the right to modify them at any time. The modifications They will come into force from their publication on this website.